General correspondence and transaction requests, including deposits and Visa or loan payments, should be sent to:EdFed
To dispute a transaction, call the Dispute Resolution department at 305-270-5253. To dispute a transaction in writing, please send a signed request, including your name, account number, the date the transaction(s) occurred, and the reason for your dispute to the P.O. address above, ATTN: Dispute Resolution.
If you believe your credit report contains an error, please send a signed request including your full legal name, account number, loan or share ID number, and reason for your dispute to us at the P.O. address above, ATTN: Credit Solutions.
Need to send private account information? Send us a message any time using the Message Center within EdFed 24/SEVEN. You should expect a response by the end of the next business day (this does not include Saturday, Sunday or Federal Holidays).
For general questions or to have a representative contact you, please complete the form below.
For your protection, never send personal account, balances or password information with this form.
|(Country's exit code) + 1-206-389-5200
|ATM, Visa Debit, and Visa Credit Cards
Notify your Credit Union to ensure your purchases are approved.
To notify the Credit Union of your travel plans, log into EdFed 24/SEVEN and send a secured message through our Message Center, located in the upper right hand corner. Please include the following information in your message: